Comcast has agreed to difficulty refunds to fifteen,600 prospects and cancel the money owed of one other 16,000 folks to settle allegations that the cable firm lied to prospects so as to conceal the true price of service. Comcast must pay $1.3 million in refunds. Ars Technica studies:
Comcast must pay $1.3 million in refunds. The settlement with Minnesota Legal professional Common Keith Ellison, introduced yesterday, resolves a lawsuit filed by the state in opposition to Comcast in December 2018.
The legal professional normal’s lawsuit alleged that Comcast “charged Minnesota customers greater than it promised it might for his or her cable providers, together with undisclosed ‘charges’ that the corporate used to bolster its earnings, and that it charged for providers and gear that prospects didn’t request,” the settlement announcement mentioned. Comcast additionally “promised [customers] pay as you go reward playing cards as an inducement to enter into multi-year contracts, then failed to offer the playing cards,” Minnesota alleged.
Refunds to the 15,600 prospects will complete $1.14 million. Comcast should additionally pay one other $160,000 to the state legal professional normal’s workplace, which may use all or any of that quantity to offer extra refunds. That brings the whole quantity Comcast pays to $1.3 million.